1. Refund Eligibility
- Monthly Subscriptions: Refunds are not available for monthly subscription plans once the payment has been processed.
- Multi-Month and Annual Subscriptions: Refunds are available within 30 days of the initial payment for multi-month or annual subscriptions if you are dissatisfied with the service.
2. Requesting a Refund To request a refund, please contact our customer support team at [email protected] within 30 days of your purchase. Provide your account details and a reason for the refund request.
3. Processing Refunds Once your refund request is received and approved, refunds will be processed within 7-10 business days. The refund will be credited to the original payment method.
4. Non-Refundable Items
- Fees for Advisory Sessions: Fees for any advisory sessions that have already been completed are non-refundable.
- Promotional Discounts: Refunds are not applicable to purchases made with promotional discounts.
5. Changes to Refund Policy We may update this Refund Policy from time to time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.
6. Contact Us For refund requests or questions about this policy, please contact us at [email protected].